Last Updated: 29th April, 2025

At Zaildar Training Center, we strive to ensure that all our students and clients have a rewarding learning experience. We understand that there may be situations where a refund is requested, and we aim to handle these requests fairly and efficiently.

Eligibility for Refunds

Refunds may be issued under the following circumstances:

• The training session or course was canceled by Zaildar Training Center.
• You have withdrawn your enrollment at least 7 days prior to the course start date.
• There was an error in payment (e.g., duplicate transaction).

Non-Refundable Situations

Refunds will not be provided under the following conditions:

• If a request is made after the course has started.
• Failure to attend the course or class without prior notification.
• Change of mind after enrolling, unless within the eligible refund period.

Refund Process

To request a refund, please contact us with the following details:

• Your full name
• Course or program enrolled
• Date of payment and payment method
• Reason for refund request

We will review your request and respond within 7 business days. Approved refunds will be processed through the original payment method within 10 business days.

Late or Missing Refunds

If you haven’t received a refund after the stated processing period:

• First check your bank or payment provider again.
• Contact your credit card company or bank; it may take some time before your refund is officially posted.
• If you’ve done all of this and still have not received your refund, please contact us directly.

Contact Us

If you have any questions regarding our Refund Policy, please contact us:

Zaildar Training Center
Email: malwai84@gmail.com
Phone: +61 425 078 600